Minute Wars Terms of Service

1. What Minute Wars Is

Minute Wars is an online auction marketplace where approved sellers may list items and buyers may place bids in timed auctions. Minute Wars provides the platform, auction technology, payment processing tools, marketplace rules, and dispute review process.

Unless otherwise stated, Minute Wars is not the seller of third-party items listed by marketplace sellers. Sellers are responsible for their listings, item descriptions, item condition, legal right to sell, shipping, and fulfillment.

2. Account Requirements

You must provide accurate account information and keep it updated. You are responsible for activity under your account. You may not use another person's account, create false accounts, manipulate bids, interfere with auctions, or use the platform for unlawful activity.

Minute Wars may suspend, restrict, or terminate accounts that violate these Terms, create risk, abuse the platform, or harm buyers, sellers, or Minute Wars.

3. Auction Format

Minute Wars auctions are time-based. Unless otherwise stated:

• Auctions start at $1.
• Live auctions last 60 seconds.
• The timer does not extend because of bids.
• All bids are final.
• No bid cancellations are allowed.
• The winning bidder is determined by the server-confirmed auction result.
• The displayed winner and final price are subject to backend verification.

Minute Wars may cancel, pause, void, or correct an auction if there is fraud, technical failure, payment failure, platform error, suspicious activity, prohibited activity, or a legal/compliance concern.

4. Pre-Bids and Queue Eligibility

Minute Wars uses a pre-bid system to determine which items are eligible to enter live auction.

Items in the queue may be available for pre-bid. An item must receive at least one valid pre-bid before it is eligible to enter the live auction block. If an item has no pre-bids when it reaches its live auction slot, the item may be skipped, bypassed, or returned to the queue.

A pre-bid is a bid commitment. If your pre-bid becomes the leading bid when the item goes live and remains the winning bid at auction close, you are responsible for completing the purchase.

5. Bidding Rules

By placing a bid, you agree that:

• You are making a binding offer to buy the item.
• You have reviewed the listing, price, fees, shipping, and applicable terms.
• You are authorized to use your selected payment method.
• You will pay if you win.
• You will not manipulate bidding, use bots, collude with others, or interfere with auction integrity.

Minute Wars may reject, remove, or void bids that appear fraudulent, abusive, mistaken due to platform error, or inconsistent with these Terms.

6. Buyer Charges

If you win an auction, you agree to pay the final order total, which may include:

• Winning bid / hammer price
• Buyer's premium
• Applicable tax
• Shipping
• Any other clearly disclosed fees

Buyer reward discounts, when available, apply only to the buyer's premium unless Minute Wars states otherwise. Reward discounts do not reduce the hammer price, seller payout, shipping, or tax.

7. Buyer's Premium

Minute Wars may charge a buyer's premium on winning auction orders. The buyer's premium is charged to the buyer and retained by Minute Wars. The buyer's premium is separate from the hammer price owed to the seller.

The buyer's premium amount or percentage will be disclosed before payment.

8. Seller Payouts

Sellers receive the eligible seller payout for completed sales according to Minute Wars' payout rules. Unless otherwise stated, the seller payout is based on the hammer price, less any seller-side fees, adjustments, reversals, or amounts owed.

Seller payouts may be held until shipment, delivery, fraud review, dispute review, or other platform requirements are satisfied. This is a seller payout hold, not an escrow service.

Minute Wars may delay, reverse, offset, or withhold seller payouts if an order is canceled, refunded, disputed, charged back, fraudulent, not shipped, not as described, prohibited, or otherwise violates these Terms.

9. Seller Listings and Responsibilities

Sellers must provide accurate listings, real item photos where required, correct condition descriptions, truthful pricing and shipping information, and timely fulfillment.

Sellers may not list counterfeit, stolen, unsafe, illegal, prohibited, recalled, infringing, or misrepresented items.

Sellers are responsible for ensuring they have the legal right to sell each item and that their listings comply with all applicable laws and Minute Wars policies.

The Prohibited Items Policy is part of these Terms. Sellers may not list items that are illegal, stolen, counterfeit, recalled, hazardous, unsafe, restricted for shipping, misleading, or otherwise prohibited by Minute Wars.

10. Reserve Price

Sellers may have the option to set a reserve price where supported. If a reserve is enabled, the seller may be charged a reserve-related fee as disclosed at listing creation.

If the reserve price is not met, the item may not sell, even if bidding occurred. Minute Wars may mark the auction as reserve not met and follow the applicable reserve-not-met flow.

Reserve fees are seller-side fees and are not charged to buyers unless clearly disclosed otherwise.

11. Shipping

Sellers must ship sold items within the timeframe stated in the listing or marketplace rules. Sellers must provide valid tracking where required.

Buyers are responsible for providing a complete and accurate shipping address. Minute Wars and sellers are not responsible for delays or failed delivery caused by incorrect buyer address information.

12. Refunds and Disputes

All bids are final, and buyer's remorse is not a valid reason for refund.

Minute Wars may review refund requests for eligible order problems, including non-shipment, wrong item, material misdescription, damage, counterfeit items, prohibited items, duplicate charges, payment errors, seller cancellation, or platform error.

Minute Wars may require evidence from the buyer, seller, shipping carrier, or payment processor. Minute Wars may approve, deny, or partially approve a refund based on the available evidence.

If a payment dispute or chargeback occurs, Minute Wars may freeze the order, hold seller payout, reverse seller transfer where supported, suspend account activity, and submit evidence to the payment processor.

13. Prohibited Conduct

• Manipulate auctions or bids
• Use bots, scripts, or automated bidding without permission
• Create fake accounts
• Shill bid
• Collude with other users
• Harass users
• Sell prohibited or illegal items
• Misrepresent items
• Avoid fees
• Interfere with platform security
• Abuse refunds, chargebacks, rewards, or promotions

14. Trust and Safety

Minute Wars may monitor, review, remove, restrict, or investigate accounts, listings, bids, transactions, payments, messages, and platform activity to protect users and marketplace integrity.

Minute Wars may require identity verification, seller verification, payment verification, address verification, or additional information before allowing buying, selling, payout, or continued account access.

15. Taxes

Taxes may be calculated based on the buyer's shipping address, billing address, item type, seller location, applicable law, and marketplace configuration. Buyers are responsible for applicable taxes shown at checkout.

16. Rewards

Minute Wars may offer reward meters, reward bags, discounts, promotions, or other benefits. Rewards are promotional, have no cash value, are not stored money, are not gift cards, and may not be transferred, sold, or redeemed for cash.

Reward discounts apply only as stated by Minute Wars. Unless otherwise stated, reward discounts apply only to the buyer's premium.

Minute Wars may change, pause, revoke, or end rewards at any time where permitted.

17. Platform Changes

Minute Wars may change, suspend, or discontinue any feature, auction format, reward, fee, listing category, seller tool, or service at any time.

18. Limitation of Liability

To the maximum extent permitted by law, Minute Wars is not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, lost revenue, lost data, or business interruption.

19. Refund, Dispute, and Payout Operations

All bids placed on Minute Wars are final. A winning bid creates a purchase obligation. Buyers may not cancel a winning auction because they changed their mind, found a lower price elsewhere, bid by mistake, or no longer want the item.

Refunds are not automatic. Refunds are reviewed by Minute Wars and may be approved only for eligible order-problem situations, including seller non-shipment, wrong item, material misdescription, damage with supporting evidence, counterfeit or prohibited items, seller cancellation, duplicate charges, reserve/payment errors, or platform errors.

Refunds should generally not be approved for buyer's remorse, mistaken bids, failure to read the listing, finding a lower price elsewhere, dislike of an item that matches the listing, refusal of delivery without a valid order problem, or attempted cancellation after winning.

Buyers may be required to provide order number, photos or video, packaging and shipping-label photos, issue description, communication history, and date received. Recommended starting windows are 3 calendar days after confirmed delivery for damage, wrong item, or not-as-described claims, and 7 calendar days after expected delivery for missing shipment claims.

Seller payout should remain on hold until buyer payment succeeds, valid tracking is uploaded, shipment is confirmed, no refund request or payment dispute is open, the order passes fraud/risk review, and Minute Wars determines the payout is eligible for release.

If a refund is approved before seller payout is released, Minute Wars may cancel the pending payout, refund the approved buyer amount, keep or reverse the buyer's premium according to the refund reason, and update the order status. If a refund is approved after seller payout, Minute Wars may attempt seller transfer reversal, debit or offset the seller balance, place seller payout on hold, suspend selling privileges, record amounts owed, and refund the buyer according to the approved resolution.

If a buyer files a payment dispute or chargeback, Minute Wars may mark the order disputed, freeze seller payout, attempt seller transfer reversal or recovery, collect evidence, respond through the payment processor, avoid duplicate manual refunds while the chargeback is active, update the order after decision, and recover losses from the seller where permitted.

Buyer's premium is generally non-refundable when the auction and order were valid. It may be refunded for seller non-shipment, wrong item, material misdescription, counterfeit/prohibited/unsafe item, Minute Wars error, duplicate or incorrect payment, or reserve-not-met payment error.

20. Contact

Questions about these Terms may be sent to support@minutewars.com.